Naples

Atlanta

London

Caution: Health and Safety

Some works (Never Ending Story, Hypercosmo and Aria – The Breath Immersive Experience) are not recommended for those suffering from epilepsy, balance and balance disorders due to strobe lights, images and sounds that may alter sensory sensitivity. However, access to the museum remains at the discretion of the individual. Should special assistance be required, we will make ourselves available to take an alternative route, avoiding installations that might cause problems.

Entry to the POLYHEADRA art installation is forbidden to those with electrical stimulators (pacemakers) due to the presence of magnets. The balloons are made of liquid rubber latex. If you have a latex allergy, we ask you to report it to our staff.

For further information and clarification please write to hello@balloonmuseum.world

What are your hours?

The event is open daily with the following hours:
Monday to Thursday: 2 pm – 9 pm (last admission 8 pm)
Friday: 2 pm – 10 pm (last admission 9 pm)
Saturday: 10 am – 10 pm (last admission 9 pm)

In this way, those who enter with the last admission have time to complete the entire visit.
The ticket office closes one hour before the closing time.

Where is Ballon Museum located?

Balloon Museum is located at the Fuorigrotta Quarter at the Mostra d’Oltremare, entrance Via Terracina 197, 80125 Naples NA.

The museum is easily accessible by public transportation, just take the Metro line 2 and get off at the Campi Flegrei stop, or the Cumana line at the Mostra stop and walk a few meters before finding yourself at the main entrance to the site.

Alternatively by train with the L9 getting off at Mostra-Stadio-Maradona Fuorigrotta stop.

Also very close is the bus station at Piazzale Tecchio where you can catch the 180, 181, 615, C1, C2, C6, C7, C8 and R6 lines.

Is there private parking available?

We do not have a private parking. However, there is a public one QUICK MOSTRA D’OLTREMARE VIA TERRACINA located 11 minutes walk from the Exhibition.

The parking lot is accessible 7 days a week from 07:00 am to 11:00 pm.

Where can I purchase tickets?

You can purchase tickets online through the following link:

https://bit.ly/TicketBalloonMuseumNapoli

Alternatively, you can purchase them directly from the ticket office if they are available at the time of your visit.

How much do tickets cost?

Monday – Thursday:

Full: € 18
Concessions: € 16 (13-26 | Over 65 )
Reduced: € 14 (children 4-12 years | accompanying disabled person)
Family Pack: € 50 (2 adults and two children 4-12 years old)

Fridays, Saturdays, Sundays and public holidays

Full: € 20
Reduced price: € 18 (13-26 | Over 65)
Reduced: € 16 (children 4-12 years old | accompanying disabled person)
Family Pack: € 60 (2 adults and two children 4-12 years old)

Is the exhibition suitable for a 3-year-old child? From what age can children enter unaccompanied?

The exhibition is suitable for all ages and admission is free of charge for children up to the

age of three. Children up to 14 years old must be accompanied by an adult.

Is Balloon Museum accessible to people with disabilities or mobility disabilities? Are there facilities for these categories?

Balloon Museum is barrier-free and usable by wheelchair; for those with a certified disability of 70% or more, or 104 in the case of minors, admission is free and their companion is entitled to a reduced ticket, which we recommend purchasing online to guarantee access, otherwise it can be purchased at the ticket office subject to availability.

We always guarantee admission to these categories and there is a fast track in case of queues and specific barrier-free access.

Do you provide a grace period after the reservation window?

We provide a 15 minute grace period after your reservation window. If you don’t arrive on time, we cannot guarantee immediate access

If you have purchased a ticket for the last band, entry will be imperative within the next 15 minutes, so by 8:15 or 9:15 pm. In case of a longer delay, the ticket can be reused on a day and time of your choice between Monday and Thursday.

What happens if I bought a ticket and can't make it, is there a refund?

There is not a refund. If you have purchased a ticket for a date and cannot make it, it can be reused Monday through Thursday (excluding holidays).

How long is the Balloon Museum experience?

The visit is about an hour and a half.

Are pets allowed in the museum?

Balloon Museum is pet-friendly and welcomes all our little four-legged friends, who must be on a leash and muzzled if large.

Is photography allowed?

Photography is allowed and encouraged! Commercial filming, press interviews, media filming, and all professional video equipment without prior approval and the supervision of a Balloon Museum representative is prohibited. For further information, please contact us at: hello@balloonmuseum.world.

What if I lose something in the museum?

If you lose personal items, you can go to our ticket office or click on the following link:

https://bit.ly/BalloonMuseumLostandFound

Are pushchairs allowed?

Pushchairs are allowed but we do not provide storage.

How does Balloon Museum address the issue of sustainability?

Balloon Museum strives to adopt environmentally friendly sustainability policies. Installations are designed by leading international artists from the Pop movement and support recycling and environmentally sustainable energies. Actually, they are created with biodegradable and recyclable materials. All our balloons are made of ‘rubber’, a natural and renewable material. Natural latex is combined with pigments to give a wonderfully colourful and 100% bio-based product. At a time when the world is facing a growing plastic waste problem, it is important to know that our balloons are not plastic.

https://gemar.it/responsibility/our-commitment/

How do you keep Hypercosmo clean?

By means of three special machines that clean and disinfect all the balls. The EF-WB01 ball cleaner is an intelligent all-in-one automatic cleaning machine with ball suction, washing, UV disinfection and towel that allows the balls to be used after cleaning without having to wait.

Caution: Health and Safety

Visitors are advised that some installations may not be suitable for individuals with epilepsy, balance disorders, or sensory sensitivities due to strobe lights, moving images, and sounds. Special assistance is available if needed.

For further information and clarification please write to:  atlanta@balloonmuseum.world

What are your hours?

The event is open daily with the following hours:
Monday to Thursday: 2 pm – 8 pm
Friday: 2 pm – 9 pm
Saturday: 10 am – 9 pm
Sunday: 10 am – 8 pm
Last entry is one hour before the museum closes. This way, those who enter with the last admission have time to complete the entire visit.
The ticket office closes one hour before the closing time.

Where is Ballon Museum located?

Pullman Yards is located at 225 Rogers Street NE

How can I arrive via public transportation?

METRO: M GREEN
BUS: 102, 2, 21

Is there private parking available?

Private parking is not available, but there is paid parking nearby.

Where can I purchase tickets?

You can purchase tickets online through the following link:

https://balloonmuseum.world/tickets-atlanta/

You can alternatively purchase them directly from the ticket office if they are available at the time of your visit.

What type of payment is accepted?

The Balloon Museum is a cashless event. Cash payments will not be accepted

How much are the tickets?

Monday – Friday
Adult (Over 13) • $39.00
Child (4-12) • $29.00
Family Pack (2 adults + 2 children) • $124.00

Weekend and Holidays
Adult (Over 13) • $44.00
Child (4-12) • $33.00
Family Pack (2 adults + 2 children) • $ 142.00

MILITARY DISCOUNT
They can buy the discounted child ticket (no family members included)

Is the exhibition suitable for a 3-year-old child? From what age can children enter unaccompanied?

The exhibition is suitable for all ages and admission is free of charge for children under the age of three. Children up to 14 years old must be accompanied by an adult.

Is Balloon Museum accessible to people with disabilities or mobility disabilities? Are there facilities for these categories?

Yes, the Balloon Museum is accessible to people with disabilities or mobility disabilities. There are facilities in place. The ticket is full price for the individual and their carer is entitled to a reduced child ticket which we recommend purchasing online for guaranteed access, alternatively it can be purchased at the ticket office if available.

Please email us for more information and any additional needs.

Please put “ADA” in the subject line: atlanta@balloonmuseum.world

Are wheelchairs allowed?

Wheelchairs are allowed but we do not provide storage.

Do you provide a grace period after the reservation window?

We provide a 15 minute grace period after your reservation window. If you don’t arrive on time, we cannot guarantee immediate access.

If you have purchased a ticket for the last entry, you must respect the time otherwise you can come back from Monday to Thursday (2 pm – 7 pm).

What happens if I bought a ticket and can't make it, is there a refund?

There is not a refund. If you have purchased a ticket for a date and cannot make it, it can be reused Monday to Thursday (excluding holidays) 2 pm – 7 pm.

How long is the Balloon Museum experience?

The visit is about an hour and a half.

Are pets allowed in the museum?

The Balloon Museum is pet-friendly and welcomes all our little four-legged friends, who must be on a leash and muzzled if large.

Is photography allowed?

Photography is allowed and encouraged! Commercial filming, press interviews, media filming, and all professional video equipment without prior approval and the supervision of a Balloon Museum representative is prohibited. For further information, contact us at: atlanta@balloonmuseum.world

What if I lose something in the museum?

If you lose personal items, you can go to our ticket office or click on the following link:
https://t.ly/myp7b

Is there a cloak room?

Yes! There is a cloak room where you can leave your items for free.

Are backpacks allowed ?

Balloon Museum does not allow bags or backpacks larger than 8” x 5” or luggages to be brought into the venue.
Diaper bags (if attending with a young child) and bags approved for medical needs will be permitted after search by security personnel. All other bags, backpacks, totes etc are strictly prohibited.

We offer complimentary bag checks on site, but encourage our guests to leave larger bags at home.

Prohibited Items

Other Prohibited Items include (but may not be limited to):

• Any externally purchased food & beverage items
• Liquids over 3 fl oz / 100ml
• Pepper spray, aerosol, or other spray cans
• Laser pointers, strobe lights, or other disruptive devices
• Bicycles, skateboards, or scooters
• Illegal substances

Are baby strollers allowed?

Of course, however, there is not a storage space provided.

How does Balloon Museum address the issue of sustainability?

The Balloon Museum strives to adopt environmentally friendly sustainability policies. Installations are designed by leading international artists from the Pop movement and support recycling and environmentally sustainable energies.
Actually, they are created with biodegradable and recyclable materials. All our balloons are made of ‘rubber’, a natural and renewable material. Natural latex is combined with pigments to give a wonderfully colorful and 100% bio-based product. At a time when the world is facing a growing plastic waste problem, it is important to know that our balloons are not plastic.

https://gemar.it/responsibility/our-commitment/

How do you keep Hyperstellar clean?

By means of three special machines that clean and disinfect all the balls. The EF-WB01 ball cleaner is an intelligent all-in-one automatic cleaning machine with ball suction, washing, UV disinfection and towel that allows the balls to be used after cleaning without having to wait.

Accessibility

If you have access-related questions or feedback about your visit to the Balloon Museum, please contact us at
email: london@balloonmuseum.world

Find out how to make the most of your visit to the Balloon Museum.
We want to be accessible to all visitors to ensure that the widest number of people can enjoy our exhibition.

TICKETS
Guests with access needs are entitled to a free carer ticket for one personal assistant/carer who accompanies any disabled guest. All visiting guests except for the carer require a purchased ticket.
Once you have purchased your ticket, please email us with the time of your visit and make sure to arrive at the ticket office at least 10 minutes before the scheduled tour.

RESTROOM
Accessible restrooms are located on Floors B1 e GROUND FLOOR
All levels of the Museum are accessible by lift.

WARNING: 
Please be aware the exhibition contains flashing lights and loud music/sounds.
Ear defenders are available at our ticket office.
Due to the interactive nature of some of the artworks, visiting our exhibition may be challenging for people with mobility impairment.
We encourage anyone with access needs to contact us prior to their visit. We really want everyone to enjoy our exhibition at its fullest.

Caution: Health and Safety

Visitors are advised that some installations may not be suitable for individuals with epilepsy, balance disorders, or sensory sensitivities due to strobe lights, images, and sounds.

Special assistance is available if needed. For further information and clarification please write to: london@balloonmuseum.world

Where is Ballon Museum located?

The event takes place at 1 Old Billingsgate Walk (Riverside, 16 Lower Thames St, London EC3R 6DX, United Kingdom).

What are your hours?

The event is open daily with the following hours:
Monday to Thursday : 10 am – 7 pm (last admission 6 pm)
Friday: 10 am – 8 pm (last admission 7 pm)
Saturday: 9 am – 8 pm (last admission 7 pm)
Sunday: 9 am – 7 pm (last admission 6 pm)
In this way, those who enter with the last admission have time to complete the entire visit.
The ticket office closes one hour before the closing time.

How much are the tickets?

Monday – Friday 

Adult (Over 16) • 32£
Child (4-15) • 18£
Family Pack (2 adults + 2 children) • 90£

Weekend and Holidays 

Adult (Over 16) • 36£
Child (4-15) • 24£
Family Pack (2 adults + 2 children) • 105£

How can I arrive via public transportation?

Underground: 

Monument Underground Station

King William Street, London, EC4R 9AA

0.2 miles, 4 minute walk

Travel directly to Monument by the District or Circle line.

Bank Underground Station

Princes Street, London, EC3V 3LA 0.4 miles, 9 minute walk

Travel directly to Bank by the Northern, Waterloo & City line or Docklands Light Railway.

National Rail:

London Fenchurch Street Station 0.3 miles, 7 minute walk 

London Cannon Street Station 0.4 miles, 9 minute walk 

London Bridge Station 0.6 miles, 12 minute walk

London Liverpool Street 0.8 miles, 16 minute walk

Eurostar – St Pancras International Station

Euston Road, Kings Cross, London, N1C 4QP

St Pancras International Station is the terminus for Eurostar rail services, from St Pancras International take the Northern line to Bank.

Tower Millennium Pier

Lower Thames Street, London, EC3N 4DT

0.2 miles, 4 minute walk

Travel to Old Billingsgate by boat or River Bus (Thames Clipper) docking at Tower Millennium Pier.

Is there private parking available?

Private parking is not available. However, there are ample car parks nearest to the venue:

Tower Hill Corporation of London Car and Coach Park

50 Lower Thames Street (opposite Sugar Quay), EC3R 6DT

London Vintry Thames Exchange – NCP

Thames Exchange, Bell Wharf Lane, EC4R 3TB

London Finsbury Square – NCP (Commercial Vehicle Parking)

Finsbury Square, Finsbury, London, EC2A 1AD

Is the exhibition suitable for a 3-year-old child? From what age can children enter unaccompanied?

The exhibition is suitable for all ages and admission is free of charge for  children up to the age of three. Children up to 14 years old must be  accompanied by an adult. 

Is the Balloon Museum accessible to people with disabilities or mobility disabilities? Are there facilities for these categories?

Yes, the Balloon Museum is accessible to people with disabilities or mobility  disabilities. There are facilities in place. The ticket is full price and their carer is entitled to free ticket. 

Are wheelchairs allowed?

Wheelchairs are allowed but we do not provide storage.

Do you provide a grace period after the reservation window?

We provide a 15 minute grace period after your reservation window. If you  don’t arrive on time, we cannot guarantee immediate access. 

If you have purchased a ticket for the last entry, you must respect the time otherwise you can come back from Monday through Thursday (excluding holidays).

Where can I purchase tickets?

You can purchase tickets online through the following link:  

https://balloonmuseum.world/tickets-london/

You can alternatively purchase them directly from the ticket office if they are  available at the time of your visit. 

What type of payment is accepted?

The Balloon Museum is a cashless event. Cash payments will not be accepted.

What happens if I bought a ticket and can't make it, is there a refund?

There is not a refund. If you have purchased a ticket for a date and cannot make it, it can be reused Monday (10 am- 7pm) through Friday (excluding holidays).

Please note the week starting on the 12th and ending on the 18th of February 2024 will be considered a holiday due to safety reasons concerning the high volume of visitors expected during mid-term holidays, therefore it won’t be allowed to use unused tickets during that week.

How long is the Balloon Museum experience?

The visit is about an hour and a half. Please bear in mind that the time in the ball pit (Hyperfeeling) is limited and related to the timing of the performance.

Are pets allowed in the museum?

The Balloon Museum is pet-friendly and welcomes all our little four-legged friends,  who must be on a leash and muzzled if large.

Is photography allowed?

Photography is allowed and encouraged! Commercial filming, press  interviews, media filming, and all professional video equipment without prior  approval and the supervision of a Balloon Museum representative is  prohibited. For further information, contact us at:

london@balloonmuseum.world

What if I lose something in the museum?

If you lose personal items, you can go to our ticket office or click on the following link:

https://docs.google.com/forms/d/e/1FAIpQLSeJhx4P77El0xMKFutgOMqySC722pMyQFBrhQu_arRGUKIRQA/viewform?usp=share_link

For safety! Take care of all personal belongings. Objects tend to get lost in the pool, so we recommend putting aside your precious items. The company is not responsible for items lost inside the museum.

Is there a cloak room?

Yes! There is a cloak room where you can leave your items for free.

Are baby strollers allowed?

Of course and storage space is provided. If you wish to use the stroller please note that the museum will be structured on several floors.

How does Balloon Museum address the issue of sustainability?

The Balloon Museum strives to adopt environmentally friendly sustainability  policies. Installations are designed by leading international artists from the  Pop movement and support recycling and environmentally sustainable

energies. Actually, they are created with biodegradable and recyclable  materials. All our balloons are made of ‘rubber’, a natural and renewable  material. Natural latex is combined with pigments to give a wonderfully  colorful and 100% bio-based product. At a time when the world is facing a  growing plastic waste problem, it is important to know that our balloons are  not plastic.

https://gemar.it/responsibility/our-commitment/

How do you keep Hyperfeeling clean?

By means of three special machines that clean and disinfect all the balls. The  EF-WB01 ball cleaner is an intelligent all-in-one automatic cleaning machine  with ball suction, washing, UV disinfection and towel that allows the balls to  be used after cleaning without having to wait.

A production
Technical Partner