Naples
New York
London
Caution: Health and Safety
Some works (Never Ending Story, Hypercosmo and Aria – The Breath Immersive Experience) are not recommended for those suffering from epilepsy, balance and balance disorders due to strobe lights, images and sounds that may alter sensory sensitivity. However, access to the museum remains at the discretion of the individual. Should special assistance be required, we will make ourselves available to take an alternative route, avoiding installations that might cause problems.
Entry to the POLYHEADRA art installation is forbidden to those with electrical stimulators (pacemakers) due to the presence of magnets. The balloons are made of liquid rubber latex. If you have a latex allergy, we ask you to report it to our staff.
For further information and clarification please write to hello@balloonmuseum.world
What are your hours?
Balloon Museum is open daily following these hours:
Monday to Thursday | 2pm – 9pm
Friday | 2pm – 10pm
Saturday | 10am – 10pm
Sunday | 10am – 9 pm
Last admission is one hour before the museum closes.
In this way, those who enter with the last admission have time to complete the entire visit.
The ticket office closes Monday to Thursday and Sunday at 8 p.m. and Friday and Saturday at 9 p.m.
Where is Ballon Museum located?
Balloon Museum is located at the Fuorigrotta Quarter at the Mostra d’Oltremare, entrance Via Terracina 197, 80125 Naples NA.
The museum is easily accessible by public transportation, just take the Metro line 2 and get off at the Campi Flegrei stop, or the Cumana line at the Mostra stop and walk a few meters before finding yourself at the main entrance to the site.
Alternatively by train with the L9 getting off at Mostra-Stadio-Maradona Fuorigrotta stop.
Also very close is the bus station at Piazzale Tecchio where you can catch the 180, 181, 615, C1, C2, C6, C7, C8 and R6 lines.
Is there private parking available?
We do not have a private parking. However, there is a public one QUICK MOSTRA D’OLTREMARE VIA TERRACINA located 11 minutes walk from the Exhibition.
The parking lot is accessible 7 days a week from 07:00 am to 11:00 pm.
Where can I purchase tickets?
You can purchase tickets online through the following link:
https://bit.ly/TicketBalloonMuseumNapoli
Alternatively, you can purchase them directly from the ticket office if they are available at the time of your visit.
How much do tickets cost?
Monday – Thursday:
Full: € 18
Concessions: € 16 (13-26 | Over 65 | accompanying disabled person)
Reduced: € 14 (children 4-12 years)
Family Pack: € 50 (2 adults and two children 4-12 years old)
Fridays, Saturdays, Sundays and public holidays
Full: € 20
Reduced price: € 18 (13-26 | Over 65| accompanying disabled person)
Reduced: € 16 (children 4-12 years old)
Family Pack: € 60 (2 adults and two children 4-12 years old)
Is the exhibition suitable for a 3-year-old child? From what age can children enter unaccompanied?
The exhibition is suitable for all ages and admission is free of charge for children up to the
age of three. Children up to 14 years old must be accompanied by an adult.
Is Balloon Museum accessible to people with disabilities or mobility disabilities? Are there facilities for these categories?
Balloon Museum is barrier-free and usable by wheelchair; for those with a certified disability of 70% or more, or 104 in the case of minors, admission is free and their companion is entitled to a reduced ticket, which we recommend purchasing online to guarantee access, otherwise it can be purchased at the ticket office subject to availability.
We always guarantee admission to these categories and there is a fast track in case of queues and specific barrier-free access.
Do you provide a grace period after the reservation window?
We provide a 30 minute grace period after your reservation window. If you don’t arrive on time, we cannot guarantee immediate access.
What happens if I bought a ticket and can't make it, is there a refund?
There is not a refund. If you have purchased a ticket for a date and cannot make it, it can be reused Monday through Thursday (excluding holidays).
How long is the Balloon Museum experience?
The visit is about an hour and a half.
Are pets allowed in the museum?
Balloon Museum is pet-friendly and welcomes all our little four-legged friends, who must be on a leash and muzzled if large.
Is photography allowed?
Photography is allowed and encouraged! Commercial filming, press interviews, media filming, and all professional video equipment without prior approval and the supervision of a Balloon Museum representative is prohibited. For further information, please contact us at: hello@balloonmuseum.world.
What if I lose something in the museum?
If you lose personal items, you can go to our ticket office or click on the following link:
Are pushchairs allowed?
Pushchairs are allowed but we do not provide storage.
How does Balloon Museum address the issue of sustainability?
Balloon Museum strives to adopt environmentally friendly sustainability policies. Installations are designed by leading international artists from the Pop movement and support recycling and environmentally sustainable energies. Actually, they are created with biodegradable and recyclable materials. All our balloons are made of ‘rubber’, a natural and renewable material. Natural latex is combined with pigments to give a wonderfully colourful and 100% bio-based product. At a time when the world is facing a growing plastic waste problem, it is important to know that our balloons are not plastic.
How do you keep Hypercosmo clean?
By means of three special machines that clean and disinfect all the balls. The EF-WB01 ball cleaner is an intelligent all-in-one automatic cleaning machine with ball suction, washing, UV disinfection and towel that allows the balls to be used after cleaning without having to wait.
Caution: Health and Safety
Some works (Never Ending Story, Hypercosmo and Aria – The Breath Immersive Experience) are not recommended for those suffering from epilepsy, balance and balance disorders due to strobe lights, images and sounds that may alter sensory sensitivity. However, access to the museum remains at the discretion of the individual. Should special assistance be required, we will make ourselves available to take an alternative route, avoiding installations that might cause problems.
In addition, entry to the POLYHEADRA art installation is forbidden to those with electrical stimulators (pacemakers) due to the presence of magnets.
Finally, we would like to remind you that all our balloons are made of natural rubber, but there may be traces of latex inside the museum.
For further information and clarification please write to hello@balloonmuseum.world
Can tickets be changed or refunded?
Tickets cannot be changed or refunded.
Do you provide a grace period after the reservation window?
We provide a 30 minute grace period after your reservation window.
Is the exhibition suitable for a 3-year-old child? From what age can children enter unaccompanied?
The exhibition is suitable for all ages and admission is free of charge for children up to the age of three. Children up to 14 years old must be accompanied by an adult.
How long is the Balloon Museum experience?
The Balloon Museum experience is about an hour and a half. It’s an interactive path that takes you through different rooms, in some of which you can stay for a few minutes.
Is Balloon Museum accessible to people with disabilities or mobility disabilities? Are there facilities for these categories?
Balloon Museum is barrier-free and therefore accessible for wheelchair users. If special assistance is needed, we will provide it to ensure a complete and satisfactory experience. For people with a disability certificate with a degree of disability from 33%, subject to verification of the certificate at the entrance, there is a 50% discount directly at the ticket office.
Are pets allowed in the museum?
Yes, on a leash of course and if large, muzzled.
Is photography allowed?
Photography is allowed and encouraged! Commercial filming, press interviews, media filming, and all professional video equipment without prior approval and the supervision of a Balloon Museum representative is prohibited. For further information, please contact us at: hello@balloonmuseum.world.
Are pushchairs allowed?
Pushchairs are allowed but we do not provide storage.
What if I lose something in the museum?
If you lose personal items, you can go to our ticket office or click on the following link:
https://bit.ly/BalloonMuseumLostandFound
Is there a cloakroom?
Yes! There is a wardrobe where bags, backpacks, suitcases and outerwear can be left free of charge.
How does the Balloon Museum deal with the issue of sustainability?
Balloon Museum strives to adopt environmentally friendly sustainability policies. Installations are designed by leading international artists from the Pop movement and support recycling and environmentally sustainable energies. Actually, they are created with biodegradable and recyclable materials. All our balloons are made of ‘rubber’, a natural and renewable material. Natural latex is combined with pigments to give a wonderfully colourful and 100% bio-based product. At a time when the world is facing a growing plastic waste problem, it is important to know that our balloons are not plastic.
How do you keep Hypercosmo clean?
By means of three special machines that clean and disinfect all balls. The EF-WB01 ball cleaner is an intelligent all-in-one automatic cleaning machine with ball suction, washing, UV disinfection and towel that allows the balls to be used after cleaning without having to wait.
What happens if I have bought a ticket and then I cannot come?
If it is not possible to use the tickets on the selected date, you can enter with the same tickets from Monday to Thursday.
VR
Children under the age of 9 years old are not allowed to use the VR headsets due to health reasons
Caution: Health and Safety
Some works (Never Ending Story, Hypercosmo and Aria – The Breath Immersive Experience) are not recommended for those suffering from epilepsy, balance and balance disorders due to strobe lights, images and sounds that may alter sensory sensitivity. However, access to the museum remains at the discretion of the individual. Should special assistance be required, we will make ourselves available to take an alternative route, avoiding installations that might cause problems.
In addition, entry to the POLYHEADRA art installation is forbidden to those with electrical stimulators (pacemakers) due to the presence of magnets.
Finally, we would like to remind you that all our balloons are made of natural rubber, but there may be traces of latex inside the museum.
For further information and clarification please write to hello@balloonmuseum.world
Can tickets be changed or refunded?
Tickets cannot be changed or refunded.
Do you provide a grace period after the reservation window?
We provide a 30 minute grace period after your reservation window.
Is the exhibition suitable for a 3-year-old child? From what age can children enter unaccompanied?
The exhibition is suitable for all ages and admission is free of charge for children up to the age of three. Children up to 14 years old must be accompanied by an adult.
How long is the Balloon Museum experience?
The Balloon Museum experience is about an hour and a half. It’s an interactive path that takes you through different rooms, in some of which you can stay for a few minutes.
Is Balloon Museum accessible to people with disabilities or mobility disabilities? Are there facilities for these categories?
Balloon Museum is barrier-free and therefore accessible for wheelchair users. If special assistance is needed, we will provide it to ensure a complete and satisfactory experience. For people with a disability certificate with a degree of disability from 33%, subject to verification of the certificate at the entrance, there is a 50% discount directly at the ticket office.
Are pets allowed in the museum?
Yes, on a leash of course and if large, muzzled.
Is photography allowed?
Photography is allowed and encouraged! Commercial filming, press interviews, media filming, and all professional video equipment without prior approval and the supervision of a Balloon Museum representative is prohibited. For further information, please contact us at: hello@balloonmuseum.world.
Are pushchairs allowed?
Pushchairs are allowed but we do not provide storage.
What if I lose something in the museum?
If you lose personal items, you can go to our ticket office or click on the following link:
https://bit.ly/BalloonMuseumLostandFound
Is there a cloakroom?
Yes! There is a wardrobe where bags, backpacks, suitcases and outerwear can be left free of charge.
How does the Balloon Museum deal with the issue of sustainability?
Balloon Museum strives to adopt environmentally friendly sustainability policies. Installations are designed by leading international artists from the Pop movement and support recycling and environmentally sustainable energies. Actually, they are created with biodegradable and recyclable materials. All our balloons are made of ‘rubber’, a natural and renewable material. Natural latex is combined with pigments to give a wonderfully colourful and 100% bio-based product. At a time when the world is facing a growing plastic waste problem, it is important to know that our balloons are not plastic.
How do you keep Hypercosmo clean?
By means of three special machines that clean and disinfect all balls. The EF-WB01 ball cleaner is an intelligent all-in-one automatic cleaning machine with ball suction, washing, UV disinfection and towel that allows the balls to be used after cleaning without having to wait.
What happens if I have bought a ticket and then I cannot come?
If it is not possible to use the tickets on the selected date, you can enter with the same tickets from Monday to Thursday.
VR
Children under the age of 9 years old are not allowed to use the VR headsets due to health reasons
A production
Technical Partner
